ShageeKnots offers a limited 30 day warranty. It applies to manufacturer defects only. Any items sent to ShageeKnots that are past the 30 day purchase date will not be covered. If your item meets warranty criteria, ShageeKnots can offer an exchange or credit on a case-by-case notice, but we do not perform repairs.
Items not covered under this warranty:
- Products over 30 days from date of purchase
- General wear and tear
- Excessive wear or misuse/abuse
Items returned for an evaluation will be processed in the order they are received. Evaluations can take 1 to 3 weeks. If a warranty return is accepted, exchanges will be shipped via standard Ground at no cost to the customer.
Please contact ShageeKnots if you have a question about our warranty or would like to send a return.